When Itry to send an email from my gmail account, a message pops up asking for my username and password as Mail wants to use the "system" keychain

What is this about? When I enter my username and password, it does not accept

Mac Pro (2023)

Posted on Jun 29, 2023 7:55 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2023 2:53 PM

Hello mary-anne67,


If your email account is not working, try removing it from the Mail application and adding it back. This can often resolve unexpected behavior with email accounts.


1. In the Mail app on your Mac, choose Mail > Settings, then click Accounts. 
2. Select an account, then click the Remove button .
3. Note: If the account is used by other apps on your Mac, you’re asked to remove the account in Internet Accounts settings. Click the button to open Internet Accounts, then turn Mail off for the account. To stop using the account in all apps, make sure the account is selected, then click the Remove button .


Log out of or remove email accounts in Mail on Mac


In Mail, choose Mail > Add Account, select an account type, then enter your account information. Make sure the Mail checkbox is selected for the account.

Add email accounts in Mail on Mac


If the password is still not working, check directly on your mail providers website to make sure the password is working there. This will help us to ensure this is not a login issue.


Cheers!



1 reply
Question marked as Top-ranking reply

Jun 30, 2023 2:53 PM in response to mary-anne67

Hello mary-anne67,


If your email account is not working, try removing it from the Mail application and adding it back. This can often resolve unexpected behavior with email accounts.


1. In the Mail app on your Mac, choose Mail > Settings, then click Accounts. 
2. Select an account, then click the Remove button .
3. Note: If the account is used by other apps on your Mac, you’re asked to remove the account in Internet Accounts settings. Click the button to open Internet Accounts, then turn Mail off for the account. To stop using the account in all apps, make sure the account is selected, then click the Remove button .


Log out of or remove email accounts in Mail on Mac


In Mail, choose Mail > Add Account, select an account type, then enter your account information. Make sure the Mail checkbox is selected for the account.

Add email accounts in Mail on Mac


If the password is still not working, check directly on your mail providers website to make sure the password is working there. This will help us to ensure this is not a login issue.


Cheers!



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When Itry to send an email from my gmail account, a message pops up asking for my username and password as Mail wants to use the "system" keychain

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