You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

If I already have 5 old computers that I don't have access to authorized, I can't authorize my new computer in order to deauthorize the old ones. What can I do?

My itunes account is authorized to five computers already. I don't have access to any of them--haven't used itunes in a long time, I imagine they're old work machines. Now that I want to authorize my new computer, I need to deauthorize my old ones. How can I do this if I can't authorize my current machine because I've already authorized 5 machines I don't have access to?

Posted on Jun 29, 2023 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2023 9:08 AM

Use the Deauthorize All option and then authorize any computers you still have and want to use. See the following from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


If you are using a Windows PC to deauthorize all:

To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.


or if you are using a newer Mac, see:

To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open the Apple Music app or Apple TV app.
  2. Choose Account > Account Settings.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.


2 replies
Question marked as Top-ranking reply

Jun 29, 2023 9:08 AM in response to mattyg5

Use the Deauthorize All option and then authorize any computers you still have and want to use. See the following from Authorize or deauthorize your computer for iTunes Store purchases - Apple Support


If you are using a Windows PC to deauthorize all:

To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open iTunes.
  2. Choose Account > View My Account.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.


or if you are using a newer Mac, see:

To deauthorize a computer that you don't have access to, you have to deauthorize all of your computers. Then authorize each computer that you have again. You can deauthorize all computers only once a year.

  1. Open the Apple Music app or Apple TV app.
  2. Choose Account > Account Settings.
  3. Sign in with your Apple ID and password. Forgot your Apple ID?
  4. At the top of your Account Information page, go to the Apple ID Summary section.
  5. Next to Computer Authorizations, click Deauthorize All.
  6. Authorize each computer that you use again.


If I already have 5 old computers that I don't have access to authorized, I can't authorize my new computer in order to deauthorize the old ones. What can I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.