Subtitle on safari video player

Hey hyasen,

Does this happen with only a single website? If so, you may want to reach out ot the developer of that website. However, if multiple websites are affected in full screen, try starting in safe mode for testing purposes. Safe mode can help tell us if the issue is possible login items. Be aware that internet access is limited in safe mode, but sometimes just starting in this mode and then restarting normally can resolve some issues: How to use safe mode on your Mac.

Keep us updated!

hyasen,

If this is on an iPhone or other iOS device and you're zooming or tapping to fill in the bezel but that cuts the subtitles off, contact Apple Support to take a closer look.

See contact options here:

• Get Support

Take care.

Hey hyasen,

Is this with only this specific title, Apple TV content or any content you play through Safari? Also, to confirm is this on a Mac or iOS device? Some additional details will help us better assist you.

Additionally, we'd recommend ensuring your device is fully updated, then test the issue again.

• Update your iPhone or iPad - Apple Support
• Update macOS on Mac - Apple Support

Cheers!