Good evening! One pair of my airpods giving less sound than the other one. I tried all ways to fix it but it’s still not working. It happened yesterday and I’m trying everything until now but no result. How can I get these fixed?

Good evening! One pair of my airpods giving less sound than the other one. I tried all ways to fix it but it’s still not working. It happened yesterday and I’m trying everything until now but no result. How can I get these fixed? I live in Alaska and we don’t have any store nearby me. The nearest city is 3 hours driving from my place:(

Posted on Jun 30, 2023 1:04 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 6, 2023 5:01 PM

Hi Mokhichekhra

welcome to the Apple (user-to-user) Community.


Re: "One pair of my airpods giving less sound than the other one".

"I’m trying everything until now but no result"


Wondering what you have and what you haven't tried ... so lets take a look at the possibilities (below).

Will try to cover every possibility, so you can choose anything or everything that may lead to a solution.


Apple support have articles online (links below) that may help troubleshoot:


Re: Wondering which device (or Mac?) you use the AirPods with:

Eg: If you use the AirPods with your iPhone ... it may need updating to the latest compatible iOS version.

About iOS 16 Updates - Apple Support (says iOS 16.5.1 is the latest)


The firmware on the AirPods can then be updated automatically when paired : or maybe only one pair updated

About firmware updates for AirPods - Apple Support.

or

Sometimes restarting the iPhone restores order, if the AirPods have been working ok before.

(How to: Restart your iPhone - Apple Support)

_______________________________________________________________________________


You. might want to try resetting your AirPods:

How to reset your AirPods and AirPods Pro - Apple Support


Else:

You might want to check the volume level on the AirPods themselves:

Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support


How to check / change the microphone settings

Change settings for AirPods Pro (all generations) - Apple Support


Make sure nothing (a speck of dirt or wax) is blocking the microphone and speaker

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


Try the different "modes":

If Active Noise Cancellation isn't working as expected on your AirPods Pro - Apple Support


Listen with spatial audio for AirPods and Beats - Apple Support

______________________________________________

More info:

Headphone Accommodations works with AirPods Pro:

How to: Customize headphone audio levels on your iPhone or iPad - Apple Support


and what to do:

If the sound from your wireless headphones cuts out or is distorted - Apple Support


If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support


How to: Adjust the volume of sound effects for AirPods - Apple Support


Play audio on AirPods (3rd generation) - Apple Support

_______________________________

Re: How can I get these fixed? I live in Alaska.


AirPods Pro Service Program for Sound Issues - Apple Support : (Affected units were manufactured before October 2020.)


Re: Service for a fee if under Apple Care / Warranty

How to: Find the serial number of your AirPods - Apple Support


Enter serial number to:

Check Your Service and Support Coverage - Apple Support

(You can then follow the onscreen instructions)

________

More info:

About Warranty: Legal - Hardware Warranties - Apple

Legal - Hardware Warranties - Apple

___________________________________________


Service (whether under warranty or not) and get an "estimate":

AirPods Repair & Service - Apple Support


More info: AirPods Express Replacement Service”

AirPods Express Replacement Service - Apple Support


If you do decide to visit an Apple Store:

 a Genius Bar reservation is recommended:

Genius Bar Reservation and Apple Support Options - Apple

____________________________________________________

Resource:

AirPods User Guide - Apple Support


More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

1 reply
Question marked as Top-ranking reply

Jul 6, 2023 5:01 PM in response to Mokhichekhra

Hi Mokhichekhra

welcome to the Apple (user-to-user) Community.


Re: "One pair of my airpods giving less sound than the other one".

"I’m trying everything until now but no result"


Wondering what you have and what you haven't tried ... so lets take a look at the possibilities (below).

Will try to cover every possibility, so you can choose anything or everything that may lead to a solution.


Apple support have articles online (links below) that may help troubleshoot:


Re: Wondering which device (or Mac?) you use the AirPods with:

Eg: If you use the AirPods with your iPhone ... it may need updating to the latest compatible iOS version.

About iOS 16 Updates - Apple Support (says iOS 16.5.1 is the latest)


The firmware on the AirPods can then be updated automatically when paired : or maybe only one pair updated

About firmware updates for AirPods - Apple Support.

or

Sometimes restarting the iPhone restores order, if the AirPods have been working ok before.

(How to: Restart your iPhone - Apple Support)

_______________________________________________________________________________


You. might want to try resetting your AirPods:

How to reset your AirPods and AirPods Pro - Apple Support


Else:

You might want to check the volume level on the AirPods themselves:

Pause, skip, and adjust volume with your AirPods and AirPods Pro - Apple Support


How to check / change the microphone settings

Change settings for AirPods Pro (all generations) - Apple Support


Make sure nothing (a speck of dirt or wax) is blocking the microphone and speaker

How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support


Try the different "modes":

If Active Noise Cancellation isn't working as expected on your AirPods Pro - Apple Support


Listen with spatial audio for AirPods and Beats - Apple Support

______________________________________________

More info:

Headphone Accommodations works with AirPods Pro:

How to: Customize headphone audio levels on your iPhone or iPad - Apple Support


and what to do:

If the sound from your wireless headphones cuts out or is distorted - Apple Support


If your AirPods Pro (1st generation) make crackling or static sounds - Apple Support


How to: Adjust the volume of sound effects for AirPods - Apple Support


Play audio on AirPods (3rd generation) - Apple Support

_______________________________

Re: How can I get these fixed? I live in Alaska.


AirPods Pro Service Program for Sound Issues - Apple Support : (Affected units were manufactured before October 2020.)


Re: Service for a fee if under Apple Care / Warranty

How to: Find the serial number of your AirPods - Apple Support


Enter serial number to:

Check Your Service and Support Coverage - Apple Support

(You can then follow the onscreen instructions)

________

More info:

About Warranty: Legal - Hardware Warranties - Apple

Legal - Hardware Warranties - Apple

___________________________________________


Service (whether under warranty or not) and get an "estimate":

AirPods Repair & Service - Apple Support


More info: AirPods Express Replacement Service”

AirPods Express Replacement Service - Apple Support


If you do decide to visit an Apple Store:

 a Genius Bar reservation is recommended:

Genius Bar Reservation and Apple Support Options - Apple

____________________________________________________

Resource:

AirPods User Guide - Apple Support


More support . info. if needed:

AirPods Support Website:

Find all the topics, resources, and contact options you need for your AirPods....

AirPods Support - Official Apple Support


All the best :-)

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Good evening! One pair of my airpods giving less sound than the other one. I tried all ways to fix it but it’s still not working. It happened yesterday and I’m trying everything until now but no result. How can I get these fixed?

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