Call screen showing through white background

When my screen is over a white background I can see a call screen with all options showing through.

iPhone 12 Pro, iOS 16

Posted on Jun 30, 2023 6:41 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2023 6:37 PM

Hello Latlatt,


Welcome to Apple Support Communities. It sound like you might be experiencing either image persistence or burn-in. These are behaviors that can occur with Super Retina and Super Retina XDR displays on many iPhone models. The following is a snippet of info from the below link, which details what to expect and a little more detail about both of these occurrences.


With extended long-term use, OLED displays can also show slight visual changes. This is also expected behavior and can include “image persistence” or “burn-in,” where the display shows a faint remnant of an image even after a new image appears on the screen. Image persistence is temporary and disappears after a few minutes of normal use. 


About the Super Retina display and Super Retina XDR display on your iPhone


If the image persistence continues after several minutes of normal use, you may want to Get Support from Apple directly to see about potential options moving forward.


Take care.

1 reply
Question marked as Top-ranking reply

Jul 1, 2023 6:37 PM in response to Latlatt

Hello Latlatt,


Welcome to Apple Support Communities. It sound like you might be experiencing either image persistence or burn-in. These are behaviors that can occur with Super Retina and Super Retina XDR displays on many iPhone models. The following is a snippet of info from the below link, which details what to expect and a little more detail about both of these occurrences.


With extended long-term use, OLED displays can also show slight visual changes. This is also expected behavior and can include “image persistence” or “burn-in,” where the display shows a faint remnant of an image even after a new image appears on the screen. Image persistence is temporary and disappears after a few minutes of normal use. 


About the Super Retina display and Super Retina XDR display on your iPhone


If the image persistence continues after several minutes of normal use, you may want to Get Support from Apple directly to see about potential options moving forward.


Take care.

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Call screen showing through white background

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