from the US and it was shipped to my destination…I tried pairing and it prompts me to enter previous owner appleID which I don’t know or have access to….what can I do?
Apple Watch Series 7
The Apple Watch is locked with Activation Lock, applied by the original owner. This is a security lock designed to make stolen devices useless, and only the original owner can release the lock so you can set it up and use it with your account. Hopefully you purchased from the real owner and they will cooperate to complete the steps which should (ideally) have been done before the watch was shipped.
Please see details in these 2 Apple support documents, which describe how the original owner can release the locks even after the watch was sent to you.
About Activation Lock on your Apple Watch - Apple Support
The other less pleasant possibility is that the watch has been stolen, and the seller can't release Activation Lock because they don't have the login credentials. If that is the case I'm sorry, you have been scammed.
The Apple Watch is locked with Activation Lock, applied by the original owner. This is a security lock designed to make stolen devices useless, and only the original owner can release the lock so you can set it up and use it with your account. Hopefully you purchased from the real owner and they will cooperate to complete the steps which should (ideally) have been done before the watch was shipped.
Please see details in these 2 Apple support documents, which describe how the original owner can release the locks even after the watch was sent to you.
About Activation Lock on your Apple Watch - Apple Support
The other less pleasant possibility is that the watch has been stolen, and the seller can't release Activation Lock because they don't have the login credentials. If that is the case I'm sorry, you have been scammed.
If that is the case I'm sorry, you have been scammed.
I love the Brit politeness with bad news!
M1 Mac mini, macOS 13.4; Watch, series 7 GPS/cellular, watchOS 9.5.2; iPad Pro 2nd Gen, iPadOS 16.5; iPhone 12 Pro, iOS 16.5; TV 4th Gen, tvOS 16.5; HomePods, audioOS 16.5 and Airport Express w/ Airplay 2
I got a second new Apple Watch from the US and it was shipped to my destination…I tried pairing and it prompts me to enter previous owner appleID which I don’t know or have access to….what can I do?
