On July 1, 2023, I was deducted 459,000 VND from my account even though I am not affiliated with shoppe pay and download software for a fee. I want apple to double check, feedback and refund me and disconnect from shopeepay
iPhone 7 Plus, iOS 15
Hello AKhanh,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app you were charged for. This article goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices: Subscriptions and Billing - Official Apple Support
To request a refund, follow the steps here: Request a refund for apps or content that you bought from Apple - Apple Support
Check out the information listed here for details about how long it takes to get a refund depending on your payment method: Check the status of a refund for apps or content that you bought from Apple - Apple Support
If you still need help with your account, please reach out to Apple here: Get Support
We hope this helps.
Cheers!
Hello AKhanh,
Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with an app you were charged for. This article goes over how to manage your subscriptions, report a problem, and handle your billing information right from your devices: Subscriptions and Billing - Official Apple Support
To request a refund, follow the steps here: Request a refund for apps or content that you bought from Apple - Apple Support
Check out the information listed here for details about how long it takes to get a refund depending on your payment method: Check the status of a refund for apps or content that you bought from Apple - Apple Support
If you still need help with your account, please reach out to Apple here: Get Support
We hope this helps.
Cheers!
Disconnect from shopeepay
