AMDRadeonAccelerator driver returns false

My MacBook Pro 2018 with Ventura or other OS version is freezing a lot, sometimes it reboots straight after the login process and shows the error bellow.

I run offline diagnostics and on a iStore the staff also run the diagnostic and it always says no issues.

Please can some one Help??

Thanks

panic(cpu 0 caller 0xffffff7fabf28dfa): "virtual bool IOAccelDisplayMachine::display_mode_did_change(uint32_t): AMDRadeonAccelerator driver returns false" @IOAccelDisplayMachine.cpp:345

Panicked task 0xffffff955ad02258: 7 threads: pid 154: WindowServer

Backtrace (CPU 0), panicked thread: 0xffffff908e30b0c8, Frame : Return Address

0xffffffd0f91df460 : 0xffffff801686e4fd

0xffffffd0f91df4b0 : 0xffffff80169c30a4

0xffffffd0f91df4f0 : 0xffffff80169b2b29

0xffffffd0f91df550 : 0xffffff801680e951

0xffffffd0f91df570 : 0xffffff801686e7dd

0xffffffd0f91df660 : 0xffffff801686de87

0xffffffd0f91df6c0 : 0xffffff8016fdc34b

0xffffffd0f91df7b0 : 0xffffff7fabf28dfa

0xffffffd0f91df7c0 : 0xffffff7fabedf27c

0xffffffd0f91df7f0 : 0xffffff7fabf1acbb

0xffffffd0f91df850 : 0xffffff7fac091bec

0xffffffd0f91df990 : 0xffffff7fac07c237

0xffffffd0f91dfa20 : 0xffffff7fac087653

0xffffffd0f91dfa40 : 0xffffff7fac08c3fb

0xffffffd0f91dfad0 : 0xffffff7f9738ed30

0xffffffd0f91dfb00 : 0xffffff7fac082156

0xffffffd0f91dfb90 : 0xffffff8016ee430c

0xffffffd0f91dfbf0 : 0xffffff8016f527a4

0xffffffd0f91dfc70 : 0xffffff801696f1ab

0xffffffd0f91dfcc0 : 0xffffff801684875a

0xffffffd0f91dfd60 : 0xffffff801685f4a2

0xffffffd0f91dfdd0 : 0xffffff801685fb27

0xffffffd0f91dfef0 : 0xffffff80169983a3

0xffffffd0f91dffa0 : 0xffffff801680edb6

Kernel Extensions in backtrace:

com.apple.iokit.IOGraphicsFamily(597.0)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fac071000->0xffffff7fac09ffff

dependency: com.apple.iokit.IOPCIFamily(2.9)[83895531-9463-398B-B769-64D4E50936C3]@0xffffff8019291000->0xffffff80192c2fff

com.apple.iokit.IOAcceleratorFamily2(475.40.6)[5CEA519D-44FC-30EB-8622-2394570EBDD4]@0xffffff7fabed0000->0xffffff7fabf3afff

dependency: com.apple.driver.AppleMobileFileIntegrity(1.0.5)[5DDA1128-3A4A-3746-889F-9877C5F938C8]@0xffffff8017de2000->0xffffff8017e15fff

dependency: com.apple.iokit.IOGraphicsFamily(597)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fac071000->0xffffff7fac09ffff

dependency: com.apple.iokit.IOPCIFamily(2.9)[83895531-9463-398B-B769-64D4E50936C3]@0xffffff8019291000->0xffffff80192c2fff

dependency: com.apple.iokit.IOReportFamily(47)[491DDA55-D371-3A28-9A77-C28DB013D8AE]@0xffffff80192d3000->0xffffff80192d5fff

dependency: com.apple.iokit.IOSurface(336.50.1)[77B6FAFD-A20E-3EA7-BE72-B31AEF840BAF]@0xffffff80193f5000->0xffffff801941dfff

com.apple.kext.AMDFramebuffer(4.1.2)[3E0F969C-6C72-3EC5-B828-C7812F0C0062]@0xffffff7f9738e000->0xffffff7f973b2fff

dependency: com.apple.iokit.IOACPIFamily(1.4)[D342E754-A422-3F44-BFFB-DEE93F6723BC]@0xffffff8018e21000->0xffffff8018e22fff

dependency: com.apple.iokit.IOGraphicsFamily(597)[718E01CF-8B05-3042-88F4-DE3441395D00]@0xffffff7fac071000->0xffffff7fac09ffff

dependency: com.apple.iokit.IOPCIFamily(2.9)[83895531-9463-398B-B769-64D4E50936C3]@0xffffff8019291000->0xffffff80192c2fff

dependency: com.apple.kext.AMDSupport(4.1.2)[02F2B7D8-2D80-3F1A-A20D-DB671728E061]@0xffffff7fab26b000->0xffffff7fab32ffff

Process name corresponding to current thread (0xffffff908e30b0c8): WindowServer

Mac OS version:

22F82

Kernel version:

Darwin Kernel Version 22.5.0: Thu Jun 8 22:22:22 PDT 2023; root:xnu-8796.121.3~7/RELEASE_X86_64

Kernel UUID: B82210B0-6371-3C15-8D2B-47C6E1FB7879

roots installed: 0

KernelCache slide: 0x0000000016400000

KernelCache base: 0xffffff8016600000

Kernel slide: 0x00000000164dc000

Kernel text base: 0xffffff80166dc000

__HIB text base: 0xffffff8016500000

System model name: MacBookPro15,1 (Mac-937A206F2EE63C01)

System shutdown begun: NO

Hibernation exit count: 0

System uptime in nanoseconds: 34070661705

Last Sleep: absolute base_tsc base_nano

Uptime : 0x00000007eec50f83

Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000

Wake : 0x0000000000000000 0x0000000c1f55b29c 0x0000000000000000

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

Zone map: 0xffffff808ca51000 - 0xffffffa08ca51000

. PGZ : 0xffffff808ca51000 - 0xffffff8090a52000

. VM : 0xffffff8090a52000 - 0xffffff855cd85000

. RO : 0xffffff855cd85000 - 0xffffff86f63eb000

. GEN0 : 0xffffff86f63eb000 - 0xffffff8bc271e000

. GEN1 : 0xffffff8bc271e000 - 0xffffff908ea51000

. GEN2 : 0xffffff908ea51000 - 0xffffff955ad84000

. GEN3 : 0xffffff955ad84000 - 0xffffff9a270b7000

. DATA : 0xffffff9a270b7000 - 0xffffffa08ca51000

Metadata: 0xffffffd0d2d79000 - 0xffffffd0f2d79000

Bitmaps : 0xffffffd0f2d79000 - 0xffffffd0f8d79000

...

NOT FULL REPORT

MacBook Pro 15″

Posted on Jul 1, 2023 7:45 AM

Top-ranking reply

inner_peace

Level 1

8 points

Posted on Sep 30, 2023 1:41 PM

My MBP 2018 kept freezing and crashing randomly after upgrading to Ventura. It went on for many frustrating months. Eventually, I try reinstalling Ventura and that seems to help. I tried the following and hope it helps you too:

Downloaded Ventura 13.6 from App Store.
Disabled Find My Mac.
Disabled FileVault Disk Encryption. I had to use command line, sudo fdesetup disable.
Restarted the the laptop and flushed NVRAM, by pressing the keys Option, Command, P, and R.
When the chime went off the second time in the step above, I logged into Recovery system, by pressing the keys Command and R. In the Recovery system, I selected Reinstall macOS Ventura, and completed the reinstallation.
After the reinstallation, I enabled Find My Mac and FileVault again.

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41 replies

Jul 1, 2023 3:13 PM in response to Grant Bennet-Alder

The Mac model is A1990. The OS system I informed that was the Ventura and Others, because I tried with Monterey and the new beta version too.

About the browser I also use different ones like chrome and Safari, but the problem happens even just with the finder opened.

Jul 2, 2023 6:22 AM in response to MonsterOfCode

I already ran the computer in safe mode and it freezes too but today it didn´t happen maybe because the computer was in safe mode for a short period of time.

Below you will find the report from the program that you told me.

Jul 2, 2023 6:10 AM in response to MonsterOfCode

Drives:

disk0 - APPLE SSD AP0512M 500.28 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [APFS Container] 499.96 GB

disk1 [APFS Virtual drive] 499.96 GB (Shared by 6 volumes)

disk1s1 (APFS) [APFS Container] (9.06 GB used)

disk1s1s1 - Macintosh HD (APFS) [APFS Snapshot] (9.06 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (3.93 GB used)

disk1s3 - Recovery (APFS) [Recovery] (2.36 GB used)

disk1s4 - Macintosh HD - Data (APFS) [APFS Virtual drive] (66.55 GB used)

disk1s5 - VM (APFS) [APFS VM] (1.07 GB used)

disk1s6 - Update (APFS) (22 MB used)

Mounted Volumes:

disk1s1s1 - Macintosh HD [APFS Snapshot]

Filesystem: APFS

Mount point: /

Read-only: Yes

Used: 9.06 GB

Shared values

Size: 499.96 GB

Free: 416.81 GB

Available: 430.69 GB

disk1s2 - Preboot [APFS Preboot]

Filesystem: APFS

Mount point: /System/Volumes/Preboot

Used: 3.93 GB

Shared values

Size: 499.96 GB

Free: 416.81 GB

disk1s4 - Macintosh HD - Data [APFS Virtual drive]

Filesystem: APFS

Mount point: /System/Volumes/Data

Encrypted

Used: 66.55 GB

Shared values

Size: 499.96 GB

Free: 416.81 GB

Available: 430.69 GB

disk1s5 - VM [APFS VM]

Filesystem: APFS

Mount point: /System/Volumes/VM

Used: 1.07 GB

Shared values

Size: 499.96 GB

Free: 416.81 GB

disk1s6 - Update

Filesystem: APFS

Mount point: /System/Volumes/Update

Used: 22 MB

Shared values

Size: 499.96 GB

Free: 416.81 GB

Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface bridge0: Thunderbolt Bridge

System Software:

macOS Ventura 13.4.1 (22F82)

Time since boot: Less than an hour

Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Antivirus software: Apple

CONTINUATION

Jul 2, 2023 10:48 AM in response to Grant Bennet-Alder

Some times it gives me different reports as you can see:

anic(cpu 2 caller 0xffffff8014779941): userspace watchdog timeout: no successful checkins from WindowServer in 120 seconds

WindowServer has not exited since first loaded

service: logd, total successful checkins in 1273 seconds: 128, last successful checkin: 0 seconds ago

service: WindowServer, total successful checkins in 1240 seconds: 112, last successful checkin: 120 seconds ago

service: remoted, total successful checkins in 1273 seconds: 126, last successful checkin: 0 seconds ago

service: opendirectoryd, total successful checkins in 1273 seconds: 127, last successful checkin: 0 seconds ago

service: configd, total successful checkins in 1273 seconds: 127, last successful checkin: 0 seconds ago

Panicked task 0xffffff953840ee18: 3 threads: pid 108: watchdogd

Backtrace (CPU 2), panicked thread: 0xffffff906d60ab30, Frame : Return Address

0xffffffa110e2f5a0 : 0xffffff801146e4fd

0xffffffa110e2f5f0 : 0xffffff80115c30a4

0xffffffa110e2f630 : 0xffffff80115b2b29

0xffffffa110e2f690 : 0xffffff801140e951

0xffffffa110e2f6b0 : 0xffffff801146e7dd

0xffffffa110e2f7a0 : 0xffffff801146de87

0xffffffa110e2f800 : 0xffffff8011bdc413

0xffffffa110e2f8f0 : 0xffffff8014779941

0xffffffa110e2f900 : 0xffffff80147795dc

0xffffffa110e2f920 : 0xffffff80147786b9

0xffffffa110e2fa50 : 0xffffff8011b5418e

0xffffffa110e2fbb0 : 0xffffff801156f639

0xffffffa110e2fcc0 : 0xffffff801144875a

0xffffffa110e2fd60 : 0xffffff801145f4a2

0xffffffa110e2fdd0 : 0xffffff801145fb27

0xffffffa110e2fef0 : 0xffffff80115983a3

0xffffffa110e2ffa0 : 0xffffff801140edb6

Kernel Extensions in backtrace:

com.apple.driver.watchdog(1.0)[BD08CE2D-77F5-358C-8F0D-A570540A0BE7]@0xffffff8014777000->0xffffff8014779fff

Process name corresponding to current thread (0xffffff906d60ab30): watchdogd

Mac OS version:

22F82

Kernel version:

Darwin Kernel Version 22.5.0: Thu Jun 8 22:22:22 PDT 2023; root:xnu-8796.121.3~7/RELEASE_X86_64

Kernel UUID: B82210B0-6371-3C15-8D2B-47C6E1FB7879

roots installed: 0

KernelCache slide: 0x0000000011000000

KernelCache base: 0xffffff8011200000

Kernel slide: 0x00000000110dc000

Kernel text base: 0xffffff80112dc000

__HIB text base: 0xffffff8011100000

System model name: MacBookPro15,1 (Mac-937A206F2EE63C01)

System shutdown begun: NO

Hibernation exit count: 0

System uptime in nanoseconds: 1273403733849

Last Sleep: absolute base_tsc base_nano

Uptime : 0x000001287cc7008f

Sleep : 0x0000000000000000 0x0000000000000000 0x0000000000000000

Wake : 0x0000000000000000 0x0000000ede69ad26 0x0000000000000000

Compressor Info: 0% of compressed pages limit (OK) and 0% of segments limit (OK) with 0 swapfiles and OK swap space

Zone info:

Zone map: 0xffffff806acf1000 - 0xffffffa06acf1000

. PGZ : 0xffffff806acf1000 - 0xffffff806ecf2000

. VM : 0xffffff806ecf2000 - 0xffffff853b025000

. RO : 0xffffff853b025000 - 0xffffff86d468b000

. GEN0 : 0xffffff86d468b000 - 0xffffff8ba09be000

. GEN1 : 0xffffff8ba09be000 - 0xffffff906ccf1000

. GEN2 : 0xffffff906ccf1000 - 0xffffff9539024000

. GEN3 : 0xffffff9539024000 - 0xffffff9a05357000

. DATA : 0xffffff9a05357000 - 0xffffffa06acf1000

Metadata: 0xffffff8044ce1000 - 0xffffff8064ce1000

Bitmaps : 0xffffff8064ce1000 - 0xffffff806ace1000

Extra : 0 - 0

last started kext at 20887060147: |IOAVB!F 1140.6 (addr 0xffffff7fa6a5b000, size 81920)

Nemezyx

Level 1

8 points

Aug 16, 2023 10:23 PM in response to MonsterOfCode

Hello I have exactly same problem and as I understand maybe same mac config, did you find a solution ?

My MacBook seems to crash more often when I am using Figma or Safari, but it is random and can also be when I am not doing anything at all

CONFIG:

-MacBook Pro 15,4 2018

-2,6 GHz Intel Core i7

-Radeon Pro 560X 4 Go

Intel UHD Graphics 630 1536 Mo + 16 Go 2400 MHz DDR4

-Ventura 13.5 (22G74)

I tried:

-reset SMC

-reset RAM

-safety mode

-erase + clean Ventura install

-erase cache

-autorisations repair

-even a tool to check the .kexts

If it comes from the .kexts which is possible, am thinking to try again, erase everything, and downgrade from Ventura to Monterey

Crash Report

paka22

Level 1

8 points

Sep 3, 2023 2:17 AM in response to MonsterOfCode

And, count me in with the exact same problem and configuration boat. I did got the Genius Bar and they did run the diagnostics. They also tried to boot into a "Guest OS" but said they got stuck in a boot failure loop. They asked if they could keep the computer for a week, but I needed to go home and make a full backup. That's where I am right now. I was thinking it was a graphics card failure due to the error reports always showing something to do with the AMD graphics card, but with all of us having the exact same symptoms, I'm not more suspicious of a driver issue. None the less, I do have Apple Care so I'll give them my machine for a week and see what they come up with. Have any of you made any progress on this?

Sep 4, 2023 6:38 AM in response to Nemezyx

Sorry that you are in that situation. My only solution was to wait for a repair, which could cost between 500€ - 800€, or buy another computer. An Apple support representative told me that since the problem is not really clear, it could end up being more expensive than the values I mentioned. So, I bought another computer from the same year, and guess what happened? The computer came with the same problem. Fortunately, it was an online purchase, and I had 30 days to return it. Now I have another one from 2019, and so far, it's working fine.

Unfortunately, welcome to the Apple world, where the items are extremely expensive and full of bugs and problems. However, as a developer, to build apps, they only allow it using their devices.

At least with this problem, even though the solution wasn't what I would have liked, I can say that their staff and support are very good compared to other companies.

Sep 4, 2023 3:07 PM in response to paka22

Ridiculous! I'm sure that there is some defect in the model. Before this problem occurred, I had sent my computer for warranty repairs multiple times due to various issues. I tried to discuss with them that it was a malfunction in the model, but they refused my request.

paka22

Level 1

8 points

Sep 4, 2023 3:15 PM in response to MonsterOfCode

Yeah, I'm going to bring it in tomorrow. I'll post back here what the resolution is. It can't be a coincidence that all of us started having the same problem with the same model machine at the same time.

Nemezyx

Level 1

8 points

Oct 1, 2023 9:26 AM in response to Grant Bennet-Alder

That’s what I did too and it worked for a while but now even if it is connect to an external display it is failing to boot.

Sometimes I have to unplug the display, the MBP reboots (2 or 3 times) then show the login screen.

Problem is that it is still shutting down randomly with the same kernel panic.

I just bought a new Mac M2 but I honestly wouldn’t have change my Mac within the next 2 years without this issue…

Oct 1, 2023 9:59 AM in response to Grant Bennet-Alder

Yes that is true, that when connected to external devices the problem does not present.

However as Nemezyx said, I believe that the problem remains dorment and with time it gets worse.

I used mine during a long time and the problem was stable.

honestly, I believe that is something that is not related to the design because Apple doesn’t have much improvements from 2018 until 2020. I think it is something related to CPU or GPU generation because is 2019 there seems to be no issues presented or issues that I found.

After this whole situation, I made a complaint with Apple and I recommend you do the same.

Nemezyx

Level 1

8 points

Oct 1, 2023 8:08 PM in response to MonsterOfCode

If you could share the complain form, it would be great 🙏

It’s the first time that I need to do that after 22 years using Apple so I have no idea how and where to complain.

And for a 4000$ device that is definitely a problem

Nemezyx

Level 1

8 points

Oct 2, 2023 10:28 PM in response to paka22

Thank you for the update !

I tried something unusual yesterday which is back up my new M2 Mac on Time Machine and use this backup to reinstall it to my MacBook Pro 2018.

So far it is running smooth... it did not shut down and restarted with a kernel panic.

I will try to install Sonoma and I will keep you updated

Jul 1, 2023 8:25 AM in response to MonsterOfCode

Darwin Kernel Version 22.5.0 is the latest version available.

MacBookPro15,1 is MacBook Pro 15-in 2019, with dual Graphics: integrated Intel and Discrete AMD

Jul 1, 2023 9:12 AM in response to ku4hx

I didn't made any hardware changes.

I have 32Gb of RAM, and it happens when I have only the browser open.

I have the latest OS version and the computer was completely empty no app no data

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AMDRadeonAccelerator driver returns false