3 Months?

A while back, I redeemed my 3 months free on Apple Arcade. For the first few days it was working, but the time that the membership was working for was definitely not 3 months I don’t think it was even 1 month. What happened?


Posted on Jul 1, 2023 7:24 AM

Reply
1 reply

Jul 3, 2023 10:13 AM in response to Jeffhe2209

Hello Jeffhe2209,


Be sure to check and see if the subscription for Apple Arcade is still active for the Apple ID you've redeemed the promotion on.


If the subscription was cancelled then that may help to explain a possible reason as to why it may not have lasted the expected length. This page can help provide info on where to check on the subscriptions: If you want to cancel a subscription from Apple - Apple Support


1. Open the Settings app.
2. Tap your name.
3. Tap Subscriptions.
4. The Subscriptions button in Settings on iPhone.
5. Tap the subscription.
6. Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

3 Months?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.