What to do to see my iCloud files and folders in finder?

I have read all the documentation of apple support. I set up Desktop and Documents Folders in iCloud drive. I still can not reach my files from my new macbook pro. On my old one everything is fine. I am logged in with my apple ID and signed in to iCloud. I compared the settings on the two machines and they match. My old machine has Monterey my new has Ventura. What is going on?

MacBook Pro 13″

Posted on Jul 1, 2023 10:47 AM

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3 replies

Jul 3, 2023 10:43 PM in response to Gena_D

Thank you very much, GIna_D! I read that support article before, but things did not work even though I followed it.


I solved the problem since, with the migration assistant. It was still weird afterward, because in Finder I still had to trash the standard iCloud folders manually from the sidebar, because they contained nothing, but I could access my real data through the file browser window without any trouble. So problem solved! I am sorry I forgot to remove my post, and you spent time with it!

Thank you again!

Jul 3, 2023 1:17 PM in response to erdibalazs

Hello erdibalazs,


We have a great support article that might help with this. To star out by making sure everything is set up properly, please take a look at that article here here: Access and manage your files in iCloud Drive - Apple Support. Follow this guidance:


"Access your files in iCloud Drive

Sign in to iCloud with the same Apple ID on all of your devices. Then you can access your files in iCloud Drive in a number of ways.


On your Mac

You can access iCloud Drive in the Finder on your Mac.

When you add your Desktop and Documents folders to iCloud Drive, you can access all of the files in those folders anywhere you use iCloud. Learn more about adding Desktop and Documents to iCloud Drive


On your iPhone, iPad, or iPod touch

If you're on a device with iOS 11 or later, you can access your files from the Files app.


On iCloud.com

From a supported browser, sign in to iCloud.com with your Apple ID.


On your PC

On your PC with Windows 10 or later and iCloud for Windows, you can go to iCloud Drive in File Explorer.


Work with iCloud Drive files offline

If you're about to go offline, you can download iCloud Drive files locally to work on while you're not connected to the internet.


On your Mac

    1. Click iCloud Drive in the sidebar of any Finder window. 
    2. Open the file, or control-click the file, then select Download Now. 
    3. Any changes you make to the file will automatically upload to iCloud Drive when you're back online. 


On your iPhone, iPad, or iPod touch

    1. Open the Files app. 
    2. Go to the file that you want to store on your device.
    3. Tap the file to download it, or touch and hold the file, then choose Download .
    4. Any changes you make to the file will automatically upload to iCloud Drive when you're back online.


On iCloud.com

    1. Sign in to iCloud.com.
    2. Open iCloud Drive.
    3. Find and select the file.
    4. Click Download at the top of the page or double-click the file. The document downloads to your default downloads location.
    5. After making changes to the file, upload the saved copy back to iCloud Drive on a computer.


On your PC

If you turned on iCloud Drive using iCloud for Windows on a PC, you can pin a file or folder to keep it downloaded to your device. Any changes you make to the file will automatically upload to iCloud Drive when you're back online."


We hope this helps. Let us know if we can assist with anything else at all. Take care.

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