Please help. Was listening to Spotify today and sound stopped working. Thought it was Spotify for a while and then checked Apple Help - appears to be my speakers on the laptop. Any ideas short of having to take it in?
And if I have coverage until August this year with Apple Support, are there any fees involved?
MacBook Air 13″, macOS 12.6
command-option-p-r at startup. Hold until the screen blinks or there is a sound.
Make sure the Mac's Bluetooth is turned off in the settings, and disconnect any wireless speakers/headphones.
Make sure the headphone port has nothing inside of it.
Check the Audio Midi Setup utility in Applications-> Utilities to verify your audio out isn't at higher than 44.1kHz (44100 hZ) or 16 bit, unless you are plugged into sound that is more than two channels (stereo).
command-option-p-r at startup. Hold until the screen blinks or there is a sound.
Make sure the Mac's Bluetooth is turned off in the settings, and disconnect any wireless speakers/headphones.
Make sure the headphone port has nothing inside of it.
Check the Audio Midi Setup utility in Applications-> Utilities to verify your audio out isn't at higher than 44.1kHz (44100 hZ) or 16 bit, unless you are plugged into sound that is more than two channels (stereo).
MY SOUND JUST STOPPED WORKING
