I have already paid for Netflix but my account is not working

I hi I have already paid for Netflix but is not work my account on Netflix then I talk with support on Netflix and tell me filed to buy


[Edited by Moderator]

Posted on Jul 2, 2023 5:25 PM

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Question marked as Top-ranking reply

Posted on Jul 3, 2023 7:51 AM

Netflix is not an Apple service and is no longer charged through Apple.


If you have an issue with Netflix, you will need to resolve it with them.


If the payment method you used failed or was declined, you will need to add a new one or verify the existing one still works.


You will also need to sign up to Netflix directly with them now. Once the subscription running through Apple ends for any reason, it can not be activated again through Apple.


Contact Netflix directly.

click here ➜ https://help.netflix.com/node/25097/us

2 replies
Question marked as Top-ranking reply

Jul 3, 2023 7:51 AM in response to Mubarak_M1

Netflix is not an Apple service and is no longer charged through Apple.


If you have an issue with Netflix, you will need to resolve it with them.


If the payment method you used failed or was declined, you will need to add a new one or verify the existing one still works.


You will also need to sign up to Netflix directly with them now. Once the subscription running through Apple ends for any reason, it can not be activated again through Apple.


Contact Netflix directly.

click here ➜ https://help.netflix.com/node/25097/us

Jul 3, 2023 7:49 AM in response to Mubarak_M1

Mubarak_M1 wrote:

I hi I have already paid for Netflix but is not work my account on Netflix then I talk with support on Netflix and tell me filed to buy

[Edited by Moderator]

Regarding the type that I made bold, are you telling us that Netflix told you that your attempt to subscribe failed? Who did you purchase the subscription through? Did you go through Apple or Netflix?

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I have already paid for Netflix but my account is not working

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