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User profile for user: khaldoun50
khaldoun50 Author
User level: Level 1
4 points

MACBOOK AIR BLUETOOTH UNSUPPORTED

I just bought a new macbook air M2 chip, i set up everything correctly however i have a problem with airdrop. when i try to connect my iphone 14 it connects for couple of seconds and then it disconnects, then it gives me on my phone that MACBOOK AIR BLUETOOTH NOT SUPPORTED if i try to connect again from phone. i have tried all the resets, restarts and everything else but nothing is working. also please note this is happening only with mobile devices my mouse is connecting without any problem. any idea how i can fix this? i even tried to reset the bluetooth using the terminal and i am a basic user not even tech expert and that also did not work. PLEASE HELP i need this function for my work.

and yes i tried the network being on both devices the same also this did not help.

Thank you.

Posted on Jul 3, 2023 6:25 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,095 points

Posted on Jul 3, 2023 8:20 AM

For AirDrop, Bluetooth must be turned on but the devices are NOT paired.


Bluetooth pairing an iPhone and a Mac is not supported. 

 

If you are attempting to use Handoff/Continuity or AirDrop, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: Use Continuity to connect your Mac, iPhone, iPad, and Apple Watch - Apple Support

 

Also see Share files between your Mac and Bluetooth devices - Apple Support

 

And see the information in: https://discussions.apple.com/docs/DOC-7722


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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,095 points

Jul 3, 2023 8:20 AM in response to khaldoun50

For AirDrop, Bluetooth must be turned on but the devices are NOT paired.


Bluetooth pairing an iPhone and a Mac is not supported. 

 

If you are attempting to use Handoff/Continuity or AirDrop, that does involve Bluetooth but the devices are NOT paired; Bluetooth just needs to be on and the devices in range of each other. The following may help with Handoff/Continuity issues: Use Continuity to connect your Mac, iPhone, iPad, and Apple Watch - Apple Support

 

Also see Share files between your Mac and Bluetooth devices - Apple Support

 

And see the information in: https://discussions.apple.com/docs/DOC-7722


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MACBOOK AIR BLUETOOTH UNSUPPORTED

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