You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t connect any device to iPad Pro on Bluetooth

Can’t connect any device to iPad via Bluetooth

iPad Air, iOS 12

Posted on Jul 3, 2023 6:56 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2023 4:14 AM

The iPad User Guide outlines the process of pairing Bluetooth accessories - such as a compatible keyboard, mouse or trackpad - with your iPad:

Set up and use Bluetooth accessories on iPad - Apple Support


Should you experience difficulties, this support page should help with troubleshooting:

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


If you continue to experience difficulties, you can obtain help directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and provide additional assistance:

Genius Bar Reservation and Apple Support Options - Apple


2 replies
Question marked as Top-ranking reply

Jul 4, 2023 4:14 AM in response to garth276

The iPad User Guide outlines the process of pairing Bluetooth accessories - such as a compatible keyboard, mouse or trackpad - with your iPad:

Set up and use Bluetooth accessories on iPad - Apple Support


Should you experience difficulties, this support page should help with troubleshooting:

If you can't connect a Bluetooth accessory to your iPhone or iPad - Apple Support


If you continue to experience difficulties, you can obtain help directly from from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively, you can initiate and manage your support cases using the excellent Apple Support App. The App also provides direct access to appropriate support resources. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad - and provide additional assistance:

Genius Bar Reservation and Apple Support Options - Apple


Can’t connect any device to iPad Pro on Bluetooth

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.