Forget AppleID because mail account does not exist and recovery address not set

I all, I would like to reconfigure my Iphone but I cannot unlink it from AppleID because I don't have the password and the account I've used to register it does not exist anymore.

No recovery mail set as well.


any suggestions?

iPhone SE (3rd generation)

Posted on Jul 4, 2023 5:18 AM

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Question marked as Top-ranking reply

Posted on Jul 4, 2023 5:24 AM

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)



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Question marked as Top-ranking reply

Jul 4, 2023 5:24 AM in response to dmelica

You can contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)



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Forget AppleID because mail account does not exist and recovery address not set

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