Why is my Apple TV 4K either 1st or 2nd gen volume so low?

Hello Apple_TV_Low_Volume,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with the volume to your Apple TV. Try the steps here to adjust the volume settings to see if that helps: Adjust Apple TV audio - Apple Support

If that doesn't help, try resetting your Apple tV as described here to see if that resolves the issue: Reset or restore your Apple TV to its factory settings - Apple Support

"Use these steps to erase your Apple TV, restore it to its factory settings, and remove all information on it.

Reset your Apple TV 4K or Apple TV HD

1. On your Apple TV, go to Settings > System > Reset.
2. Choose a reset option:

• Reset: This option is the fastest way to return your Apple TV to factory settings. This option doesn't require an Internet connection.
• Reset and Update: This option returns your Apple TV to its factory settings and installs software updates. This option requires an Internet connection.

1. Keep your Apple TV plugged into power until the Reset process finishes. Then you can set up your Apple TV again.

Reset or restore your Apple TV (3rd generation) or earlier

1. On your Apple TV, go to Settings > General > Reset.
2. Choose one of these options:

• Reset All Settings: This option resets your settings, including your accounts and configurations.
• Restore: This option returns your Apple TV to its factory settings and installs software updates. This option requires Internet.

1. Keep your Apple TV plugged into power until the Reset process finishes. Then you can set up your Apple TV again.

Get help

Learn what to do if your Apple TV remote isn't working.

If you need more help, contact Apple Support."

We hope this helps.

Cheers!