My Mail account has multiple "VIPs" that I didn't designate. There is no star graphic in the message header. How to erase them?

How to remove VIP status? I didn't confer on the send (eg Adobe, Verizon). Per instructions I moved the pointer in the message header to the send but not removable star graphic shows up.

iMac 27″ 5K, macOS 13.4

Posted on Jul 4, 2023 2:17 PM

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Question marked as Top-ranking reply

Posted on Jul 5, 2023 2:18 PM

Hello Cricketkris,


This page can help out with providing information on VIP senders within the Mac's Mail app: Show emails from VIP senders in Mail on Mac - Apple Support


Are the contacts showing up in the app's sidebar or the Favorites bar? If so, and the star still isn't present to select/remove for them then as an alternative way to remove someone as a VIP (or make them a VIP) you can try the following:


  1. In the Mail app open an email that was sent to them or received from them.
  2. Hover your mouse over their name in the From/To field.
  3. Click on the downward pointing arrow next to their name that appears when hovering.
  4. Click on "Add to VIPs" or "Remove from VIPs", depending on whether they're currently a VIP or not.


Cheers.

1 reply
Question marked as Top-ranking reply

Jul 5, 2023 2:18 PM in response to Cricketkris

Hello Cricketkris,


This page can help out with providing information on VIP senders within the Mac's Mail app: Show emails from VIP senders in Mail on Mac - Apple Support


Are the contacts showing up in the app's sidebar or the Favorites bar? If so, and the star still isn't present to select/remove for them then as an alternative way to remove someone as a VIP (or make them a VIP) you can try the following:


  1. In the Mail app open an email that was sent to them or received from them.
  2. Hover your mouse over their name in the From/To field.
  3. Click on the downward pointing arrow next to their name that appears when hovering.
  4. Click on "Add to VIPs" or "Remove from VIPs", depending on whether they're currently a VIP or not.


Cheers.

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My Mail account has multiple "VIPs" that I didn't designate. There is no star graphic in the message header. How to erase them?

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