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Flashlight/camera on lock screen

I just acquired a refurbished iPhone 12 in excellent condition. However, the flashlight and camera icons on the lock screen are unresponsive. Is there anything I can do to bring them to life?

iPhone 12 Pro, iOS 16

Posted on Jul 4, 2023 2:12 PM

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Question marked as Top-ranking reply

Posted on Jul 5, 2023 2:26 PM

Push the icons harder than you think you might need to push them. They don't do anything by a simple touch. They take some pressure to activate.

6 replies

Jul 5, 2023 2:24 PM in response to jwritty

Hi jwritty,


We'd like to share some helpful information to assist you with this issue you have with the touch screen for these controls. The best guidance to follow will be If the screen isn't working on your iPhone or iPad - Apple Support since this refers to the screen for the issue you mentioned. If this does not help, you can contact Apple Support to further investigate the issue.


Thanks for using Apple Support Communities.

Flashlight/camera on lock screen

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