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New IPhone has expired warranty

I bought iPhone 11 Pro yesterday but found that limited warranty expired. When checked using serial number, it says purchased in April 2020 yet the phone was sealed and sold as brand new. Is this something possible or the dealer faked me with a second hand iPhone by selling it as brand new?

Posted on Jul 5, 2023 12:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 5, 2023 12:56 AM

  1. If you buy Brand New
    1. Purchase Apple Products from the Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.
  2. If you intend to buy a second-hand device
    1. Please demand an original receipt of purchase issued by the Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers from the person/agency that is selling you the device.



If you believe the information shown for your product is incorrect, you can submit your proof of purchase online


Your sales receipt is needed for Apple’s Limited Warranty, AppleCare Protection Plan, and AppleCare+ validation, so be sure to keep it in a safe place. Apple’s Limited Warranty is the same whether or not you register.



3 replies
Question marked as Top-ranking reply

Jul 5, 2023 12:56 AM in response to Andyandreug

  1. If you buy Brand New
    1. Purchase Apple Products from the Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.
  2. If you intend to buy a second-hand device
    1. Please demand an original receipt of purchase issued by the Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers from the person/agency that is selling you the device.



If you believe the information shown for your product is incorrect, you can submit your proof of purchase online


Your sales receipt is needed for Apple’s Limited Warranty, AppleCare Protection Plan, and AppleCare+ validation, so be sure to keep it in a safe place. Apple’s Limited Warranty is the same whether or not you register.



New IPhone has expired warranty

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