my phone is stuck on the restore screen even after resetting the phone and connecting it to my computer

my iphone is stuck on the restore screen. I have tried to restart it by pressing the volume up button, volume down button, and then holding the power button down. I also connected the phone to my laptop and the phone won't even come up on my laptop anymore. This issue happened to me three days ago as well, but I was able to fix the issue by restoring my phone, now it wont work. Please help as I am not even in the US right now and need my phone!!!


iPhone 12 Pro Max

Posted on Jul 5, 2023 3:01 AM

Reply
1 reply

Jul 5, 2023 3:38 AM in response to puppydogsss

Troubleshooting:

Turn your iPhone On and unlock it -> enter the passcode.

Go to Settings -> set Auto-Lock to Never.

Connect your device to your computer using an Apple USB cable & try also another USB cable.

Make sure your Windows PC is up to date.

Update to the latest version of iTunes

Update to the latest version of iTunes for Windows 10 – Apple Support (UK)

 

See also -> Check your third-party security software.

Check the Wi-Fi connection.

If they are On, turn Off Hotspot & VPN.

Disable all AV & Firewalls temporarily while you connect your iPhone.

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my phone is stuck on the restore screen even after resetting the phone and connecting it to my computer

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