eMails showing as read but did not read

After recently updating (currently on 16.5.1) my iPhone SE is showing some emails as read when I did not read the email. Others are showing unread. There does not seem to be any pattern as to why some show read (when not opened or read) Please help

iPhone 7, iOS 13

Posted on Jul 5, 2023 10:03 AM

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2 replies

Jul 6, 2023 11:04 AM in response to keane9969

Hello keane9969,


It sounds like some of your emails are showing up as already read. We know how important this is for you, and we will help get you to the right place for answers.


Are there any other devices that are linked to your email? Depending on your email provider, if the email is read on another device, then your email on your phone may show up as already read. (i.e. If you check your email on a computer, it can show up as a read on your iPhone.)


If no other devices that you know of are linked to that email, then we suggest you reach out to your email provider for continued assistance.


Farewell!

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eMails showing as read but did not read

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