Hi I received a notice that my iCloud account is going to be canceled because of payment? Please tell me this is a scam

Is my iCloud account going to be disconnected?

Posted on Jul 6, 2023 10:29 AM

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Question marked as Top-ranking reply

Posted on Jul 7, 2023 1:07 PM

Hi jahn257,


Thank you for participating in the Apple Support Communities. It looks like you came from the following support article: What does iCloud back up? - Apple Support


If you think this may be a phishing attempt, here are a few steps that may be useful:


  1. Do not click on any links until you have verified the message as this could be a phishing attempt.
  2. Go to your iCloud Account on the device or website to verify if there is an issue.
  3. Check out the steps here: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you've followed those steps and determined that the message is legitimate, the steps here can help: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support



Have a great day.





1 reply
Question marked as Top-ranking reply

Jul 7, 2023 1:07 PM in response to jahn257

Hi jahn257,


Thank you for participating in the Apple Support Communities. It looks like you came from the following support article: What does iCloud back up? - Apple Support


If you think this may be a phishing attempt, here are a few steps that may be useful:


  1. Do not click on any links until you have verified the message as this could be a phishing attempt.
  2. Go to your iCloud Account on the device or website to verify if there is an issue.
  3. Check out the steps here: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support


If you've followed those steps and determined that the message is legitimate, the steps here can help: If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support



Have a great day.





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Hi I received a notice that my iCloud account is going to be canceled because of payment? Please tell me this is a scam

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