Peacock Subscription not working

I previously had a peacock subscription account from xfinity but they ended subscription access for xfinity users recently. I purchased a subscription on my phone so it made the purchase through Apple. The peacock app under my old login will not let me access subscription only material. When I clicked on the option to purchase, it says I have a subscription and tells me to manage it through Apple. The loop continues and I cannot access any content I want to watch. This is beyond frustrating.

Posted on Jul 6, 2023 8:17 PM

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2 replies

Jul 6, 2023 10:48 PM in response to Dah•veed

It did not ask me to so I didn’t. I tried seeing if my Apple ID email would work with the peacock app after it failed to grant me access to subscription content and it didn’t. The old login account says I have a subscription through Apple on my phone when I hit upgrade subscription. I logged in on my MacBook but it said I didn’t have a subscription. I am going to request a refund since this isn’t working and purchase through my computer directly from peacock.

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Peacock Subscription not working

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