bug tracking
I am evaulating FCP to decide whether to move from Premier Pro to FCP. I am an underwater cinematographer and one bug I have found is that when you balance the color in HDR footage for an HDR deliverable video (not using a Rec.709 coversion) is that FCP burries the brightness way down and I have to spend a lot of cycles bringing it back up. The images is WAY darker than the original image. White/color balance is one of the most important adjustments in underwater film making as you use it to clean up the water. This problem does not happen when you use HDRTools to convert to rec.709 and work with that. I filed a bug but how do I track it to see if Apple has corrected it? For me this one is a show stopper as I only deliver HDR video now on our YouTube channel A Diver's Life. I also want to assess how responsive Apple is vs. Adobe to problems like this. Is there a way to track the bugs you flied and to speak with a support person about it? I can do this with Creative Cloud.
Anyone else experienced this? I am relatively new to FCP so perhaps I am missing something. The project is wide gamut rec. 2020 HLG.