I get not just the photo but a video (.mov) of the same subject on my iPhone

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Level 1

4 points

I get not just the photo but a video (.mov) of the same subject on my iPhone

When I take a picture with my iPhone 12, everything appears normal, fine and as it should. Later I go to iCloud and download to my PC. But what I get is not just the photo but a video (.mov) of the same subject. I did NOT take a video, and there is no video in my "Photos" folder on iPhone/iCloud. But when I download, I get a video as well as the photo.

Any ideas about what is going on? Like, How and why is the video being captured? Why doesn't it show up in Photos (iPhone/iCloud). What do I do to stop this from happening.

Thanks for any helpful comments.

[Re-titled by Moderator]

Posted on Jul 7, 2023 3:13 PM

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Answer 1

Top-ranking reply

razmee209

Level 10

193,590 points

Jul 7, 2023 3:41 PM in response to alpac1t

alpac1t wrote:

When I take a picture with my iPhone 12, everything appears normal, fine and as it should. Later I go to iCloud and download to my PC. But what I get is not just the photo but a video (.mov) of the same subject. I did NOT take a video, and there is no video in my "Photos" folder on iPhone/iCloud. But when I download, I get a video as well as the photo.

Any ideas about what is going on? Like, How and why is the video being captured? Why doesn't it show up in Photos (iPhone/iCloud). What do I do to stop this from happening.