Notes Pictures Say “Unsupported File”

I’m currently having an issue where half of my notes photos won’t load because apparently it’s from an “unsupported file”. I had a very unique issue yesterday that took an hour and a half to resolve where my iPhone restarted itself and wiped out more than half of my notes. I finally got them back but it’s claiming that photos and videos I had on some notes are “unsupported” which is strange because they showed up just fine before my phone acted up. Is there a way I can resolve this without resetting my phone?

iPhone 11

Posted on Jul 8, 2023 5:50 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Notes Pictures Say “Unsupported File”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.