Has anyone resolved the cannot connect watch because needs update and no internet connection please

I cannot connect my Apple watch because phone says it needs updating but I have no internet. Has anyone resolved this issue before please

Apple Watch Series 4, watchOS 7

Posted on Jul 8, 2023 11:45 AM

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6 replies

Jul 8, 2023 12:52 PM in response to AndreaD2312

First force restart the watch. i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


Then while the Watch is restarting Force Restart the paired iphone   

Force restart iPhone – Apple Support (UK)


 Then in the iphone, Settings, General, Transfer or reset iphone, Reset, Reset network settings. 


Then, unless your provider forbids it, reset the router to factory settings which usually involves a paperclip in a little hole. 


Reconnect the iPhone to Wi-Fi and try updating the Watch again. It must be on the charger to update. 


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Has anyone resolved the cannot connect watch because needs update and no internet connection please

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