iPhone plays “Xylophone” ringtone for no reason

My iPhone 12 Pro randomly (every month or two a totally different times of the day) plays Xylophone exactly 5 times, with the screen not lighting up, even in silent mode and Do Not Disturb mode it still happens. It can’t be silenced by pressing the power button. I have no sounds set to Xylophone, and have already made sure all my Notification settings for every app are not set to Sounds On but Banners off etc. It’s not that. The only thing that interiors it is a full shut down of the phone. Sometimes it does it a few times in succession. Other times I go months without it happening. Any ideas other than what other similar post responses suggest?


Posted on Jul 9, 2023 1:27 AM

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Jul 9, 2023 2:19 AM in response to toby1one

Also, most of those things I would think would make the screen come on or vibrate the phone, but my screen just stays black while it happens. If I tap the screen to unlock it it behaves normally as if the sound isn’t playing and my face or code unlocks the screen lock but everything still looks normal on the screen. No badges, banners or icons of any kind.

Jul 13, 2023 9:28 PM in response to toby1one

So it happened again today. On a plane, in flight mode, not connected to the internet. 5 times over 20 minutes at irregular intervals. Phone was in my pocket. The xylophone was full loud volume. I turned the ringer volume all the way left to turn it down becuauae the volume buttons didn’t affect this sound, but each time the xylophone tone was at full volume. Nothing appearing in the menu bar, no vibration, no alerts, screen just black until I opened it to check everything but it was as if nothing was happening. Just 5 repeats of it 5 times until I had to just power down the phone fully to avoid embarrassment. I’ve put up with this for years and nobody has a fix.

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iPhone plays “Xylophone” ringtone for no reason

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