AirPod Pro 2021 crackle

My AirPod Pros manufactured in 2021 have the same crackling problem that apple is CURRENTLY offering free replacements for, the issue obviously was not fixed, will the program be extended?

AirPods (1st generation)

Posted on Jul 9, 2023 9:55 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2023 12:17 PM

Hello Jwill4649,


To learn more about the Service Program, we recommend that you check out the link here: AirPods Pro Service Program for Sound Issues - Apple Support


As for the program being extended, we're unable to say explicitly and it might be in your best interest to contact Apple Support to gain further clarification about this program.


Lastly, check out the section titled "Additional Information," as it might help to save you a call.


This worldwide Apple program doesn't extend the standard warranty coverage of the AirPods Pro.

The program covers affected AirPods Pro for 3 years after the first retail sale of the unit.


Thank you for participating in the Apple Support Communities.


Cheers!

1 reply
Question marked as Top-ranking reply

Jul 10, 2023 12:17 PM in response to Jwill4649

Hello Jwill4649,


To learn more about the Service Program, we recommend that you check out the link here: AirPods Pro Service Program for Sound Issues - Apple Support


As for the program being extended, we're unable to say explicitly and it might be in your best interest to contact Apple Support to gain further clarification about this program.


Lastly, check out the section titled "Additional Information," as it might help to save you a call.


This worldwide Apple program doesn't extend the standard warranty coverage of the AirPods Pro.

The program covers affected AirPods Pro for 3 years after the first retail sale of the unit.


Thank you for participating in the Apple Support Communities.


Cheers!

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AirPod Pro 2021 crackle

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