Apple Event: May 7th at 7 am PT
Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
My iPhone was hit with a wave of water on a boat and now my Face ID is disabled. Does anyone know what I need to do to fix it?
iPhone 6, iOS 10
Hello FaceIDgone!
It may be best if you would take your iPhone in for an examination:
I hope this is helpful. Good Luck!
Hello FaceIDgone!
It may be best if you would take your iPhone in for an examination:
I hope this is helpful. Good Luck!
This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice. --> If an alert says Face ID has been disabled on your iPhone or iPad Pro - Apple Support
FaceIDgone Said:
"My iPhone was hit with a wave of water on a boat and now my Face ID is disabled. Does anyone know what I need to do to fix it?"
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Extract the Water from the iPhone:
Contact your local retailer, asking if they have devices that are made to extract water from mobile devices. Many retailers do.
Make an appointment at the Apple Store or take the phone to an authorized Apple Service shop.
Authorized locations can be found by opening the link below:
My iPhone was hit with a wave of water on a boat and now my Face ID is disabled. Does anyone know what I need to do to fix it?
