Accidentally rented a movie when I wanted to purchase it

lessmadmommadee Said:

"I want to change the rental of a movie to a purchase. I accidentally hit the rent button!"

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Request a Return for the Rent:

A. Go Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support. If Apple approves of this, then all will go through just fine.

B. For Financial Assistance, Contact Apple Store Support. You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

• Contact Us - Choose Locations
• Proceed from there, as necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for assistance.

If you got it from a different store, check its documentation.

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