Help with hacker tracked

We accidentally clicked on a link and it showed me that my iPhone is being tracked by a hacker. After that, I downloaded the anti-virus app from Apple: avastsecurity, and according to that, everything should be fine. My question is if there is anything else I should do, if it was enough at all, or if I should go to an Apple store or somewhere?

iPhone 12, iOS 16

Posted on Jul 11, 2023 2:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 11, 2023 3:28 AM

All such messages are scams presented by criminals. The correct course of action would be to close the offending page and avoid sites that are involved in such bogus advertising tactics. The app you have downloaded is useless and not required. Delete the app, and check for, and cancel any subscriptions to the bogus app.


Phony "tech support" / "ransomware" popup… - Apple Community


3 replies
Question marked as Top-ranking reply

Jul 11, 2023 3:28 AM in response to lucka97

All such messages are scams presented by criminals. The correct course of action would be to close the offending page and avoid sites that are involved in such bogus advertising tactics. The app you have downloaded is useless and not required. Delete the app, and check for, and cancel any subscriptions to the bogus app.


Phony "tech support" / "ransomware" popup… - Apple Community


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Help with hacker tracked

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.