Messages app on new Mac Studio not showing contact names, just phone numbers

I recently upgraded to a Mac Studio from an older Mac Pro (2013) and have run into a strange issue with my messages app. They used to show me everyone who is in my contacts by their name - and now only 1 or 2 contacts are showing up by name, the rest are showing up as just their phone number.


The thing is, in my computer's system preferences, under my apple ID > iCloud > I have Contacts turned ON (see below), so it should be syncing with contacts. To confirm, if I open my Contacts app on the computer, all my contacts are synced and showing up fine.



Any idea why it's not showing contact names in Messages? Thank you!

Mac Studio, macOS 13.4

Posted on Jul 11, 2023 12:35 PM

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Question marked as Top-ranking reply

Posted on Jul 14, 2023 10:55 AM

Hi everyone,

Turning contacts on/off did not seem to work. However upon further investigation I discovered when I was in the contacts app itself that the missing names in question actually weren't showing up there either as I assumed they were (since half my contacts were).


So I checked my iPhone to see why it was different and eventually discovered many of these names were via Google contacts (had no idea). I enabled the google account inside the Contacts app and had to refresh the sync in the system settings tab (also turning google sync off and back on) and suddenly it worked! Sharing this information in case anyone else comes across this issue, it could be helpful.

5 replies
Question marked as Top-ranking reply

Jul 14, 2023 10:55 AM in response to karina184

Hi everyone,

Turning contacts on/off did not seem to work. However upon further investigation I discovered when I was in the contacts app itself that the missing names in question actually weren't showing up there either as I assumed they were (since half my contacts were).


So I checked my iPhone to see why it was different and eventually discovered many of these names were via Google contacts (had no idea). I enabled the google account inside the Contacts app and had to refresh the sync in the system settings tab (also turning google sync off and back on) and suddenly it worked! Sharing this information in case anyone else comes across this issue, it could be helpful.

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Messages app on new Mac Studio not showing contact names, just phone numbers

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