Dear Apple Suppot team,

Kindly note that I have purchased an AirPod pro and starting using it by end of January, I happen to have my left earpiece out of battery and few days later I noticed it’s not charging, after couple of attempts using your online guidelines for different ways, my case was completely not synchronized. I reached to local authorized vendor but started they cannot help me since my warranty has expired. I have my AirPod and case looking in very good condition and there was no misuse at all and yet my AirPod pro doesn’t work. This is a product defect indeed and I should struggle to have a solution. Please assist and advise