slow to load Apple News stories

I receive Apple News on my MacBook Pro 2022 as a paid subscription. For the past several weeks, or more, it takes forever to open. It's almost like my screen is frozen. How do I correct the problem?

MacBook Pro (M2, 2022)

Posted on Jul 12, 2023 10:46 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2023 10:36 AM

Hello liz.apple,


We see you're having some issues opening the Apple News app. To clarify, you're saying that the app takes a long time to open, correct? We want to verify if that's the issue, or if the app is opening but content is slow to load.


Also, are you having similar issues with any other apps?


To troubleshoot, we recommend starting by booting your Mac into safe mode. That runs a quick repair and then prevents items from loading on startup so it will help you rule out some possible causes. Here's How to use safe mode on your Mac.


Once you boot up in safe mode, test Apple News and any other affected apps. Then click Apple menu () > Restart to get back to normal and check out the link above for steps you can take based on the results.


Best wishes.

1 reply
Question marked as Top-ranking reply

Jul 13, 2023 10:36 AM in response to liz.apple

Hello liz.apple,


We see you're having some issues opening the Apple News app. To clarify, you're saying that the app takes a long time to open, correct? We want to verify if that's the issue, or if the app is opening but content is slow to load.


Also, are you having similar issues with any other apps?


To troubleshoot, we recommend starting by booting your Mac into safe mode. That runs a quick repair and then prevents items from loading on startup so it will help you rule out some possible causes. Here's How to use safe mode on your Mac.


Once you boot up in safe mode, test Apple News and any other affected apps. Then click Apple menu () > Restart to get back to normal and check out the link above for steps you can take based on the results.


Best wishes.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

slow to load Apple News stories

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.