I still can’t redeem my Apple gift card, it keeps saying that it isn’t valid, any suggestions?

Hello ~ If working through the link you came from is of no help this particular section…

*Card is not valid

If you see a message that says that your card is not valid, here's what to do:

1. Make sure that your card is not an Apple Store Gift Card. Apple Store Gift Cards are gray, white, silver, or gold. You can’t redeem Apple Store Gift Cards in the App Store or iTunes Store. Find out what to do if you have an Apple Store Gift Card or don't know what type of gift card you have.
2. Try entering your redemption code manually. When you redeem a gift card, tap or click "You can also enter your code manually." Make sure that you enter the redemption code that begins with "X", not a different number on the card.
3. Make sure that you enter the correct characters. Some letters and numbers look alike, such as:

• B and 8
• D and O
• E and 3
• G and 6
• O and Q
• O and 0
• S and 5
• U and V
• Z and 2

Then if you need more help, contact Apple Support.

~Katana-San~

See the section about that issue in the Related Article above. If you already did, use one of the links to contact Apple Support.

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