When reset not turning to flashing white light.

My airpods 2 is not connecting to my iphone. When trying to reset it, the white light is not turning to flashing white light. How to fix it?

AirPods (2nd generation)

Posted on Jul 12, 2023 6:59 PM

Reply
1 reply

Jul 13, 2023 2:19 PM in response to _jrl

Hello _jrl,


We have a great support article that might help with this. Please take a look at it here: If your AirPods won't connect - Apple Support. Follow this guidance:


"If you can't connect to your iPhone, iPad, or iPod touch

      1. Make sure that your iPhone or iPod touch has the latest version of iOS or that your iPad has the latest version of iPadOS.
      2. Put both AirPods in the charging case and make sure that both AirPods are charging.
      3. To make sure that Bluetooth is on, go to Settings > Bluetooth.
      4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.
      5. Close the lid, wait 15 seconds, then open the lid. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.
      6. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone, iPad, or iPod touch.
      7. Follow the steps on the screen of your iPhone, iPad, or iPod touch.
      8. Test your AirPods. If you still can't connect, reset your AirPods."



If the issues persist after a reset or you remain unable to complete that reset on the AirPods as you mentioned, further assistance may be needed. We want to make sure you reach the right team for help with your AirPods, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.



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When reset not turning to flashing white light.

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