iCloud back up is greyed out

I am trying to back up my photos to my iCloud. I already bought 2TB of iCloud storage but iCloud back up button is still greyed out.


iPhone 12 Pro Max

Posted on Jul 13, 2023 2:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2023 2:59 PM

See -> Related Article: If you can't back up to iCloud

⤵️

If the iCloud Backup option is greyed out

  1. Check if a restore is still in progress. Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.
  2. Check whether you installed a profile that restricts iCloud Backup. Go to Settings > General > VPN & Device Management to see a list of installed profiles. 


1 reply
Question marked as Top-ranking reply

Jul 13, 2023 2:59 PM in response to sammyramrz

See -> Related Article: If you can't back up to iCloud

⤵️

If the iCloud Backup option is greyed out

  1. Check if a restore is still in progress. Go to Settings > [your name] > iCloud > iCloud Backup. If your device is still being restored, you see “This [device] is currently being restored and will automatically back up when it is done.” You can create a new backup after your device finishes restoring.
  2. Check whether you installed a profile that restricts iCloud Backup. Go to Settings > General > VPN & Device Management to see a list of installed profiles. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud back up is greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.