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shrish0013 Author

Level 1

4 points

Why cellular data is on Wi-Fi signal disappear and it can’t connect to WI-FIin 14 pro

Ideally both are on and we are connected with Wi-Fi only

iPhone 14 Pro

Posted on Jul 13, 2023 3:04 PM

Top-ranking reply

DerekM87

Community Specialist

Posted on Jul 14, 2023 5:51 PM

Hi shrish0013,

To clarify, you're only able to use cellular data and cannot connect to Wi-Fi on your iPhone 14 Pro, is that right ?

If so, is this only one network? If it is, it's likely more an issue with the connection between that specific network and your iPhone. If possible we'd recommend restarting the router/modem and your iPhone and then see if you can connect then.

Restart your iPhone - Apple Support

If instead you can't connect to any Wi-Fi network, then try the tips here:

If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Take particular note of the advice in Step 7 to help isolate the issue further if needed.

Feel free to reply to this post if you still need assistance.

Cheers!

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Why cellular data is on Wi-Fi signal disappear and it can’t connect to WI-FIin 14 pro

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