Hello SharpAds,
Thank you for reaching out in Apple Support Communities. It sounds like the Apple TV is unresponsive in which the spinning wheel appears. For this behavior, we recommend for you to restart your Apple TV. This is a step that can help resolve unexpected behavior. Here are the methods on how to properly restart the Apple TV:
Restart Apple TV
Do any of the following:
* Press and hold both the Back
(Siri Remote 2nd generation or later) or
(Siri Remote 1st generation) and TV
buttons on the Siri Remote until the Apple TV status light blinks rapidly.
* Disconnect Apple TV from the power outlet, wait five seconds, then reconnect it.
* Open Settings
on Apple TV, go to System and select Restart.
Following these steps can help and is outlined in this article: Restart Apple TV - Apple Support
Kind regards.