Shudder on Apple TV

Hello Ironmask63,

We'd be happy to help. If you're having and issue with a third-party app on Apple TV, there are a few steps you can take to try to resolve the issue.

1) Restart your Apple TV: Restart Apple TV - Apple Support

2) Check for updates: Purchase and download apps on Apple TV - Apple Support & Update your Apple TV - Apple Support

3) Remove and reinstall the app: Customize the Apple TV Home Screen - Apple Support

4) Contact the app developer: How to contact an app developer - Apple Support

Thanks.

I’m having technical issues getting shutter to load. It will not move forward and play any movies for me tonight? Usually, I don’t have a problem. What is

Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support

Try this for any misbehaving app:

1. Force-quit the app, then relaunch and try again.
2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
3. If the issue still persists, delete the app, re-download and try again.
4. If the issue still persists, then contact the app developer for further assistance.

I’m having technical issues getting shutter to load. It will not move forward and play any movies for me tonight? Usually, I don’t have a problem. What is