Level 1

37 points

HomePod mini stuck in ''configuring''

I purchased a HomePod mini to use as a HomeKit hub. Went through the setup procedure and it failed to update because I had ''advanced data protection'' turned on. Turned it off and the HomePod updated from software version 15.6 to 16.5, however it's still stuck in configuring. Reset the device multiple times and it's the same thing everytime. In the home app, it says ''HomePod is being configured. Additional settings will be available shortly...''. Also alarms and timers are greyed out and it says that they can be viewed and managed only when this homepod is on the same network as this iPhone. I restarted my phone and router to no avail. Logged in to my router and I can see that the HomePod is indeed connected but it doesn't show it is in the home app (I can't see the wifi strength bars).

In this current state I can use it as a speaker and I know for a fact that it is connected to my wifi network as I see it as an audio output option on my MacBook Pro and it disappears if I turn off wifi. I asked Siri random facts and it did read the information from a wikipedia page. When I ask Siri to set an alarm or timer it says that something went wrong with my request and to try again later. I haven't tried controlling any HomeKit accessories yet because they haven't been delivered yet.

Help please!!!

HomePod mini

Posted on Jul 15, 2023 4:04 PM

Top-ranking reply

Vancouver22

Level 8

37,616 points

Posted on Jul 17, 2023 3:54 PM

See if you can reset it with your Mac. It’s called “restore” but is the same as a factory reset. Then set it up again and see how that works. If it still shows configuring, Reset or Restore it again & take a look in settings on your iPhone - Your Name - scroll down to make sure it’s not showing in the list of devices signed into your Apple ID. If it is tap on > Remove, then try setting up again. The latter is eventually what worked for mine. Being it should not be in your devices after a factory reset. It’s sort of stuck in limbo.

Reset HomePod or HomePod mini - Apple Support

Restore HomePod mini with a Mac

If you can't reset HomePod mini, you can restore it. Restoring your HomePod mini resets it and updates it to the latest software.

Plug HomePod mini into your computer using the USB-C cable that came with it.
Wait a few seconds. If you're using a Mac, open a Finder window. If you're using a PC, open the latest version of iTunes.
Select your HomePod when it appears on your computer.
Click Restore HomePod.

View in context

Similar questions

115 replies

Vezzo

Level 1

8 points

Apr 7, 2024 11:54 AM in response to rharripersad

Hi, I need help, I have a HomePod mini, software 17.2 and iOS iPhone 12 Pro Max is 17.5 but I configure the HomePod in HomeKit stuck in configuration and use in audio not in home control how can I do it

SUMBUDDY

Level 1

8 points

May 11, 2024 11:02 AM in response to rharripersad

Honestly Apple needs to step their game up!, if it weren’t for me being so deep in the Apple rabbit hole I would not have been inclined to buying the HomePod, but now knowing that this isn’t a one time issue makes the matter worse.

SEAMLESS ? yeah, right.

Additionally the look of the HomePod Mini looks cheap the mesh it’s made of does not stand to the Apple look.

Dufeal

Level 1

17 points

Jun 11, 2024 2:42 AM in response to mavvision

Yes, I automatically returned to my own region once I logged out of iCloud from my US account and logged back in with my local account. If you follow the instructions as I ascribe you should have no issues and everything will be as you had it before. I hd posted two methods, I recommend using method 2.

Dufeal

Level 1

17 points

Jun 11, 2024 2:45 AM in response to talmus

If you switch to the US account you will not have no playlist. You have to switch back to your local account. I posted an updated method where you do not need to unsubscribe your local account before you can switch to the US account. I have a third method which I may post in coming weeks which is more efficient and easier.

rharripersad Author

Level 1

37 points

Jul 17, 2023 2:16 PM in response to Winston Churchill

Yes I’ve reset it and gone through the setup procedure multiple times, I’ve even restored it using my MacBook Pro as well and it just comes right back to configuring.

Vancouver22

Level 8

37,616 points

Jul 17, 2023 3:58 PM in response to rharripersad

Ok sorry I see you tried the MacBook. Try the other suggestion I posted about about Removing. Do this after another Reset/Restore prior to set up so it can set up successfully

rharripersad Author

Level 1

37 points

Jul 17, 2023 5:20 PM in response to Vancouver22

I do have this turned on as well as keychain.

rharripersad Author

Level 1

37 points

Jul 17, 2023 5:21 PM in response to Winston Churchill

I guess I will leave it alone and try another network when I can. is it a possible bug with this software version tho?

Igdeman

Level 1

8 points

Sep 14, 2023 1:39 AM in response to rharripersad

Any new findings on this subject?

rharripersad Author

Level 1

37 points

Sep 14, 2023 10:02 AM in response to Igdeman

I’ve put it in storage since then, will try again with the release of iOS 17.

Sep 21, 2023 3:44 AM in response to mirko198

Yes, I’m also from a country where the HomePod is not officially sold. But this is a very strange decision from Apple to block the ability to configure by geolocation.

Oct 14, 2023 9:28 AM in response to Ahnone

I've already tried this option, it doesn't work

Oct 15, 2023 8:02 AM in response to Ahnone

Yep

Oct 24, 2023 1:18 AM in response to Vancouver22

More focus and attention needs to be placed on your post.

Oct 29, 2023 6:43 AM in response to Computational EEG

Great but still doesn't work for home pod mini( only region changing

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod mini stuck in ''configuring''