HomePod mini stuck in ''configuring''

I purchased a HomePod mini to use as a HomeKit hub. Went through the setup procedure and it failed to update because I had ''advanced data protection'' turned on. Turned it off and the HomePod updated from software version 15.6 to 16.5, however it's still stuck in configuring. Reset the device multiple times and it's the same thing everytime. In the home app, it says ''HomePod is being configured. Additional settings will be available shortly...''. Also alarms and timers are greyed out and it says that they can be viewed and managed only when this homepod is on the same network as this iPhone. I restarted my phone and router to no avail. Logged in to my router and I can see that the HomePod is indeed connected but it doesn't show it is in the home app (I can't see the wifi strength bars).


In this current state I can use it as a speaker and I know for a fact that it is connected to my wifi network as I see it as an audio output option on my MacBook Pro and it disappears if I turn off wifi. I asked Siri random facts and it did read the information from a wikipedia page. When I ask Siri to set an alarm or timer it says that something went wrong with my request and to try again later. I haven't tried controlling any HomeKit accessories yet because they haven't been delivered yet.


Help please!!!

HomePod mini

Posted on Jul 15, 2023 4:04 PM

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Question marked as Top-ranking reply

Posted on Jul 17, 2023 3:54 PM

See if you can reset it with your Mac. It’s called “restore” but is the same as a factory reset. Then set it up again and see how that works. If it still shows configuring, Reset or Restore it again & take a look in settings on your iPhone - Your Name - scroll down to make sure it’s not showing in the list of devices signed into your Apple ID. If it is tap on > Remove, then try setting up again. The latter is eventually what worked for mine. Being it should not be in your devices after a factory reset. It’s sort of stuck in limbo.


Reset HomePod or HomePod mini - Apple Support

Restore HomePod mini with a Mac

If you can't reset HomePod mini, you can restore it. Restoring your HomePod mini resets it and updates it to the latest software.

  1. Plug HomePod mini into your computer using the USB-C cable that came with it.
  2. Wait a few seconds. If you're using a Mac, open a Finder window. If you're using a PC, open the latest version of iTunes.
  3. Select your HomePod when it appears on your computer. 
  4. Click Restore HomePod.





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115 replies

Oct 15, 2023 1:46 PM in response to rharripersad

Spend 3 hours trying to figure out why all 3 of my HomePods won’t work. They stay stuck on configuring. I’ve reset them via themselves, reset via MacBook and even spent time talking to Apple rep. I’ve never had more problems than I have when it comes to Apple. I’m switching back to Alexa. I’m over the constant troubleshooting and waste of time I’ve had on these products.

Dec 17, 2023 8:09 AM in response to Igdeman

Interesting, my region is Serbia as well. I can confirm that for me this now FINALLY fixed, but I had to reset Homepod Mini 2 manually and add it again to Home app.


I experienced this issue since August, trust me I probably tried resetting Homepod hundred times :-(


I did contact Apple support before. I'm not sure if they fixed this in the recent updates, or they just fixed the issue directly, but it now works for me.

Dec 30, 2023 6:20 PM in response to rharripersad

This is patently ridiculous. The whole “it just works” mantra is what draws consumers to Apple in the first place. I won’t spend any more time than I already have trying to get a brand new HomePod Mini to correctly connect. We got two for Christmas. One connected flawlessly, and the other has cost me a half-day of my holiday vacation.


I’ll be voting with my wallet and returning it.


No one should have to be this knowledgeable about networks to get this thing to connect.

Feb 5, 2024 4:58 PM in response to mavvision

Hey sorry for the delay. Currently, my HomePod sits as if it is owned by the US account but is managed and utilized by my country account. I had to do it this way because I don’t have a US credit card therefore, I would not have had been able to continue using my region account for Apple Music. See the imagine below region account is in Primary User(Apple Music associated) and @icloud.com is the HomePod account. So far this has worked flawlessly and I have full control of HomePods via my region account. I am very hesitant to move HomePod to my region as I am afraid to lose configuration.


[Edited by Moderator]

Mar 24, 2024 9:41 AM in response to rharripersad

I’m from Trinidad too but wouldn’t the payment method have to be a credit card from a US Bank when you change the region? I’ve been having this problem for like 2 years now and don’t want to get my hopes up.

It was once working when I first got it but like it caught Covid or something 😂 and I went into quarantine but when I came back it was not working.

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HomePod mini stuck in ''configuring''

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