Unable to add Apple Wallet Pass at this time

I have purchased movie tickets in the past from AMC and have always been able to add it to my wallet. Today when I try, I am getting the error message of "Unable to add Apple Wallet Pass at this time" and I do not know how to resolve.


iPhone 13 Pro Max

Posted on Jul 16, 2023 6:50 AM

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Posted on Sep 2, 2023 4:52 PM

I also got the "Sorry, pass cannot be added at this time" message when I tried to add a ticket. None of the fixes described earlier in this thread (remove expired passes, sign out of Apple ID and reboot) worked. In the end, the problem seemed to be that I was working from my Outlook mobile app, which in turn opened the link to the ticket in the Edge browser. When I worked from the email in the Apple mail app, everything worked fine.

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Unable to add Apple Wallet Pass at this time

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