Some push notifications still going to old phone

A couple months ago, I bought a new iPhone 14 pro max. I transferred/synced all of the data from my old iPhone 11 with no issues. (I did not delete any info on my old phone)


Most notifications now come to my new phone, but some do not. Specifically, my credit card which is through my bank. I have both the bank’s app and the card control app on both phones. The push notification I get as soon as a charge is put on my credit card still go to my old phone!

On my new phone, for both apps, “allow notifications” is on, as are locked screen, notification center, and banners.

Please help! I have searched extensively and see other people with this problem, but no solutions that are applicable to my problem.

How do I get these few push notifications to stop going to my old phone and come to my new phone?


Thanks!

Sharon

iPhone 14 Pro Max

Posted on Jul 16, 2023 2:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 2:17 PM

FlowersofTomorrow wrote:

(I did not delete any info on my old phone)

This was a mistake. Each person, regardless of age, needs her/his own, unique Apple ID. Regardless of whatever your intent is for that old iPhone, it needs to be thoroughly cleansed as follows:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


1 reply
Question marked as Top-ranking reply

Jul 16, 2023 2:17 PM in response to FlowersofTomorrow

FlowersofTomorrow wrote:

(I did not delete any info on my old phone)

This was a mistake. Each person, regardless of age, needs her/his own, unique Apple ID. Regardless of whatever your intent is for that old iPhone, it needs to be thoroughly cleansed as follows:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Some push notifications still going to old phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.