HP G4 thunderbolt dock not working with Ventura

ThunderBolt symbol at each end? It's built into the dock, but yes it has '4' on it and the model is literally 'TB4 120W G4'.

shorter than 08 meters if Apple brand? n/a

shorter than 0.5 meters if Brand X? Ya it looks about 0.8 but as it's not detachable I don't have a choice heh.

It's not working because:

• no screen
• no USB (plugged in a card reader)
• no ethernet
• no detection of device connected to downstream USB-C or TB ports (dock has one of each).

Well,

• I have a 10Gbe SFP+ connected to a different TB4 port, so I don't need the NIC from the dock, just saying that it doesn't appear, that's all. Though to be fair it doesn't show up on the actual HP laptop it's connected to during the day, either.
• Dock power button is irrelevant. Actually that's better, I've already shut down my HP laptop a couple of times accidentally while connecting display cables heh.
• I'm running 13.4.1. I suspect they didn't mean *only* Big Sur and nothing following that, that's not usually the way things work.

You're right.. it is indeed connected here. :/

Thunderbolt Dock G4:

 Vendor Name: HP

 Device Name: Thunderbolt Dock G4

 Mode: USB4

 Device ID: 0x488

 Vendor ID: 0x3F0

 Device Revision: 0x0

 UID: 0x808757C378CA0500

 Route String: 1

 Firmware Version: 38.1

 Port (Upstream):

 Status: Device connected

 Link Status: 0x2

 Speed: Up to 40 Gb/s x1

 Current Link Width: 0x2

 Port:

 Status: No device connected

 Link Status: 0x7

 Speed: Up to 40 Gb/s x1

 Current Link Width: 0x1

 Port:

 Status: No device connected

 Link Status: 0x7

 Speed: Up to 40 Gb/s x1

 Current Link Width: 0x1

Well then that's more awkward. Nothing connected to the unit is seen by the OS. Not Ethernet, not USB, not video. :(

Though I see it says Mode: USB4. Does that mean no TB? Or just a reporting confusion? In any case even USB4 should allow the USB reader etc.

Dock works without any problem when connected to the Windows laptop.

I don't see any additional devices appearing when I connect to the Mac.

I have two USB hubs and these are picked up and working fine. I can even chain them in sequcne and then attach a USB reader at the end and this is still detected on the WIndows machine. On mac not even the ethernet on the dock is seen.

So I have two USB hub-things, one came with a TB3 cable and one is USB4.0 (it says). If I connect either of them to my Macbook, the SD card inside a micro->SD adaptor, inside a USB stick, attached to either USB-C or USB-A (the SD reader has both), they all show up in the Mac.

If I then attach the HP dock to the Macbook, the USB hubs are not seen in the mac System Report, and accordingly the SD card is not seen. Even plugging the USB card reader directly into the dock does not present any new devices in system report (so far as I can tell).

I mention the Windows functionality only to show that the dock itself does not have a compatibility issue with the USB devices.

And the Mac has no problem with the USB devices if connected via the USB hubs.

What to check next? e.g. where to see if it tries to load the device but fails, for example....?

The dock is capable of 100W PD output. And as I said.. it can run either of the hubs just fine when connected to the windows machine. In fact I even had all three of them daisy-chained and then put the card reader in the end device and still got 80Mb/s.

In which section should I be looking for the power reports? The TB4 section doesn't give any power information about the dock. And the USB sticks aren't present at all.

USB is most important first & foremost.

Second, displays.

Third/not often used: Power, Ethernet.