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security locketout on iphone 12 how to reset

security lockout on iphone12, how do i reset this phone? Its my husbands old phone ,but for MY SON HIS BDAY IS THE 26 PLEASE HELP

Posted on Jul 16, 2023 9:57 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 16, 2023 10:09 PM

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



3 replies
Question marked as Top-ranking reply

Jul 16, 2023 10:09 PM in response to AbrieanaBrooke

If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.


If you enter the wrong passcode on your iPhone Lock Screen too many times, an alert lets you know that your iPhone is disabled. (Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)



Jul 17, 2023 5:43 AM in response to AbrieanaBrooke

It was my husbands and he cannot remember the icloud or the password


He can check his Apple ID via his email box, see this Apple article: If you forgot your Apple ID

If you forgot your Apple ID email address or phone number - Apple Support                  

 

OR see -> Having trouble signing in?

https://iforgot.apple.com/password/verify/appleid


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Then he need to read this Apple article: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch -> What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


And he has to remove the iPhone from his account, see this Apple article:

Check your Apple ID device list to see where you're signed in

Check your Apple ID device list to find where you're signed in - Apple Support

 

Then yor son can sign in with his own Apple ID.


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You can also contact Apple support for help, -> Get Support (apple.com)

You have to show proof of ownership of your product, provide all documentation showing your purchase of the device.

If you do not have additional proof of ownership, contact the reseller. They may be able to provide the original purchase document.

Once Apple receive your proof of ownership, Apple will further review your request and provide an update.


See also -> Keep your receipt after you buy an Apple device

Keep your receipt after you buy an Apple device – Apple Support (UK)



security locketout on iphone 12 how to reset

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