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I have been trying to sign in to my iCloud but they always say could not communicate with the server

Anytime I try to sign in to my iCloud a short note always shows up saying could not communicate with the server

iPhone 5s, iOS 12

Posted on Jul 17, 2023 3:31 AM

Reply
4 replies

Jun 16, 2024 4:51 AM in response to penn257

If you can't connect or sign in to iCloud or your account, Apple has a list of things you can try in the document If you can't connect or sign in to iCloud - Apple Support


Is the iCloud server working? --> Apple - Support - System Status


If you are using a VPN, try turning it off and see if you can then log in. E.g., AppStore - Apple Community


If an item is greyed out or restricted, see this support article —> Use Screen Time on your iPhone or iPad - Apple Support


For more assistance try the iCloud Support web site --> iCloud - Official Apple Support


If you still have problems try official Apple Support. Click here --> Choose your country or region - Official Apple Support Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> Contact Apple for support and service - Apple Support



VPN prevented sign-in --> Update - Apple Community


I have been trying to sign in to my iCloud but they always say could not communicate with the server

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