Can’t add to Apple Wallet

Over the past few weeks I’ve noticed that I cannot add membership cards to my wallet (one example is Priority Pass from Amex). The vendor had a button to add my card to my wallet, but I get an error that either says “can’t add to wallet right now, try again later” or says something like “that action cannot be completed “. I’ve never had this issue in the past and all of a sudden it doesn’t work. This isn’t a vendor issue, it’s an Apple issue.

Does anyone else have this issue and know how to fix it?

iPhone 13 Pro Max, iOS 16

Posted on Jul 17, 2023 7:43 AM

Top-ranking reply

Jeff Donald

Community+ 2026

Level 9

55,981 points

Posted on Jul 17, 2023 8:39 AM

Ok, there is a newer update available. I doubt that is the issue though. Up to you if you want to install it. If you call Apple, they’ll tell you to install.

Have you deleted the Wallet app yet? If not, that’s the next step and again, Apple will tell you to do it. I prefer logging out of Apple ID, doing a forced restart, deleting Wallet app, logging back into Apple ID and then downloading a fresh copy of the Wallet app and try adding cards.

This link may be applicable at times too.

Apple - Support - System Status

You’re welcome to contact Apple support at 1-800-MY-APPLE in US

Choose your country or region - Official Apple Support

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19 replies

Jul 26, 2023 1:09 PM in response to deirdrefromseattle

The original poster KLG_65 stated he was having issues >adding membership cards<. I want to confirm with OP his issue is resolved.

Aug 16, 2023 6:24 PM in response to deirdrefromseattle

Any additional updates?

KLG_65 Author

Level 1

8 points

Oct 10, 2023 9:07 PM in response to KLG_65

All: I was finally able to get the Priority Pass added to my wallet. It appears they fixed the problem.

KLG_65 Author

Level 1

8 points

Oct 10, 2023 9:08 PM in response to Midnite Mac [.com]

I was finally able to get it added. PP apparently fixed the app.

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Can’t add to Apple Wallet