Nowhere to input my verification code

When I try to log into my Apple ID on my mac, ID and Password are correct and a verification code is sent to my my phone - but there is nowhere to input it on my mac? does anyone have any suggestions on how to solve this or potentially go around it?

Earlier displays & monitors

Posted on Jul 17, 2023 10:35 AM

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Question marked as Top-ranking reply

Posted on Jul 19, 2023 9:31 AM

Hi EJLC94,


Based on your description, it sounds like you could be running an older version of macOS or OS X. If you don't have a place to enter the verification code, try adding it to the end of your password. For example, for a password of "abcd" and a verification code of "1234," you'd enter "abcd1234." On some older software versions, this is how you'd enter the verification code.


Let us know if that helps.


Take care.

3 replies
Question marked as Top-ranking reply

Jul 19, 2023 9:31 AM in response to EJLC94

Hi EJLC94,


Based on your description, it sounds like you could be running an older version of macOS or OS X. If you don't have a place to enter the verification code, try adding it to the end of your password. For example, for a password of "abcd" and a verification code of "1234," you'd enter "abcd1234." On some older software versions, this is how you'd enter the verification code.


Let us know if that helps.


Take care.

Jul 18, 2023 12:04 PM in response to EJLC94

Hey there EJLC94,


Thanks so much for using Apple Support Communities.


This definitely sounds like unexpected behavior. When you go to log in, you should see a screen like the one seen below:



Are you not seeing that box that asks for the verification code? This screenshot is an iPad, but the verification code should look the same.


If you're not seeing that at all, we would recommend that you restart your Mac and test the issue again. Sometimes a simple restart can get things working again, so it's a good step to try. Once you've restarted, if the issue continues to occur then we would recommend seeing if you can log in to the iCloud website or the Apple ID website, just to try and isolate the issue to one specific app or process that isn't working as expected.


Here's where you can try logging in to test the issue:


iCloud

Manage your Apple ID


We hope that this information is helpful.


​Have a great day!

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Nowhere to input my verification code

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